* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
Specification:
Brand: KONKA
Model: H3-J/H3-D
Name: Eye Protection Instrument
Power Rating: 5W
Voltage: 5V
Color: White
Usage Time: Default 15 minutes
Battery Capacity: 900mAh
Massage Modes: 3/5 major modes
Charging Port: Type-C
Advantages of Type A (H3-J) vs. Type B (H3-D): - More modes: 5 modes (vs. Type B H3-D 3 modes) for personalized use.
- Enhanced massage: 28D airbag + 18MM thickened airbags for deeper pressure. - Extra benefits: Targets eye fatigue and myopia prevention. Suggestion: Type A: Standard model, suitable for basic needs. Type B: Multi-functional model, especially suited for those seeking acupoint massage and higher comfort. ufeff
Features:
- Dual-layer Air Pressure Technology: This device employs advanced dual-layer airbag massage technology to provide precise acupressure to the eye area, ensuring a thorough relaxation experience. Suitable for various face shapes.
- Multiple Massage Techniques: The massager offers a combination of air pressure, heat, and vibration massages, mimicking professional massage techniques. These diversified methods ensure comprehensive eye care, relieving fatigue and dryness.
- 42°C Consistent Heat Therapy: Built-in warm sensors maintain a consistent 42°C temperature, promoting blood circulation around the eyes. This not only soothes the muscles but also helps to reduce puffiness and dark circles.
- Ergonomic Foldable Design: Crafted with a foldable structure, this eye massager is lightweight and portable. The device is easy to store and carry, making it ideal for use at home, in the office, or during travel.
- User-friendly and Smart Operation: Equipped with easy-to-use controls and an AI smart chip, this device intelligently adjusts the pressure and vibration levels for optimal comfort. It automatically shuts off after the default 15-minute session, ensuring safety and convenience.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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