* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
Specification:
CPU
Quad Core ARM Cortex A53
GPU
Mali-G31 OPenGL ES3.2
Memory
2GB
Flash
16GB
Ethernet
Standard RJ45
bluetooth
It supports bluetooth remote control and Cannot transfer files
WiFi
IEEE 802.11 b/g/n/ac/ax
Software
OS
Android 14.0
Video
u00b7Video Decoder
Supports video decoding up to 4K@60fps Supports multi-formats: H.265 Main10@L5.1 up to 4K@60fps VP9 Profile 2 up to 4K@30fps AVS2 JiZhun 10bit Profile up to 4K@30fps H.264 BP/MP/HP@L4.2 up to 4K@30fps H.263 BP up to 1080p@60fps u00b7Video Encoder H.264 BP/MP/HP H.264 supports l/P frame, and only supports single reference frame MJPEG/JPEG baseline Maximum 16-megapixel(4096 x4096) resolution for H.264 encoding H.264 encoding capability: 1080p@60fps
u00b7JPEG decoder Supports IPEG encoding with the performance of 1080p@60fps Supports configurable picture resolutions Supports configurable quantization tables for the Y component, Cb component and Cr component respectivelv Supports OSD front-end overlapping Supports the color-to-gray function
u00b7HD Compatible with HDCP 2.2 and HDCP 1.4 Supports DDc and SCDc Integrated CEC hardware engine Video support: 2D Video:4K/1080P/10801/720P/576P/480P/5761/480l, up to 4K@60fps 3D Video: 4K/1080P/720P/576P/480P,up to 4K@30fps Supports RGB/YUV444/YUV422/YUV420 output Color depth: 8/10-bit HDR10: compliant with CTA-861.3 and SMPTE ST 2048
Audio
Supports MP3, AAC, WMA, RM, FLAC
Image
HD JPEG,BMP,GIF,PNG,TIF
Language
Multi-Language support
Interface IN/Output
I/O
1xHD
Support up to 4K
2xUSB
2*USB2.0
1xDC
5V/2A
1xAV
Audio Out
1xLAN
Ethernet Interface: Standard RJ-45
1xTF Card
Support 4GB/8GB/16GB/32GB/64GB
Features:
1. Advanced Operating System: Powered by Android 14.0, ensuring smooth operation and access to the latest apps and features. 2. High-Quality Streaming: Supports 4K UHD resolution with HDR10 and 3D capabilities for vibrant and detailed visuals. 3. Enhanced Connectivity: Equipped with WiFi 6 technology for faster speeds, reduced network congestion, and bluetooth support. 4. Voice Control: Comes with a voice remote and Google Assistant integration for seamless and convenient control. 5. Extensive App Compatibility: Access to popular streaming platforms such as Netflix, YouTube, Primes Video, Disney+, and many more.
it works flawlessly. It contains also micro SD card slot - very useful for manual .apk application installation - p.ex. application for Czech O2 TV cannot be installed from Google Play (blocked by application developper), but .apk inslallation method worked OK on my device.
it works flawlessly. It contains also micro SD card slot - very useful for manual .apk application installation - p.ex. application for Czech O2 TV cannot be installed from Google Play (blocked by application developper), but .apk installation method worked OK on my device.
it works flawlessly. It contains also micro SD card slot - very useful for manual .apk application installation - p.ex. application for Czech O2 TV cannot be installed from Google Play (blocked by application developper), but .apk installation method worked OK on my device.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
0
Q:
I am Netflix certified on this device: H96Max H***** 16G 4K UHD Android 14.0 TV Box
Je Netflix certifikovaný na tomto zariadení : H96Max H***** 16G 4K UHD Android 14.0 TV Box
I have problems with Sound output now: I have this set top box connected via HDMI cable to TV. Two weeks since new all worked OK, but after that suddenly sound stopped to work (but video output still worked ok).
I have problems with Sound output now: I have this set top box connected via HDMI cable to TV. Two weeks since new all worked OK, but after that suddenly sound stopped to work (but video output still worked ok).<br/>I tried to look into settings, and when I changed in Settings-Device Preferences-Sound-Audio Output Mode from AUDIO_CODEC selection to AUDIO_HDMI, then sound started to work again. But problem is how to save/keep this selection - after switching off the box and switch it on again next day this setting revert to AUDIO_CODEC selection automatically and sound does not work. Then I have to manually change Audio Output Mode as above mentioned each session with TV.<br/>I tried to switch in Select Formats tab from Auto: to Manual:, but without effect-strange thing is that this Select Formats change is saved/kept, but the Audio Output Mode change is not possible to save.<br/><br/>Some thougts how to correct this? Is it possible to change/update default AUDIO_CODEC to work with HDMI output?