* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
Specifications
uff1a
Model
ESCAM QF500
Parameters
5MP resolution
cooperation system
compress technique
H.265 compression algorithm 32Kbps~2Mbps
resolution
2880*1624
frame rate
1-25fps
Video standard
PAL
SNR(Signal to Noise Ratio)
≥38dB
CMOS Performance
Support automatic white balance, automatic gain control, and automatic backlight compensation
Lens
Three lenses uff0c 4mm lens uff0c 4-12mm Zoom lens
Viewing angle
Pan 355°, tilt 90° view, electronic cloud station monitoring,
White light infrared day and night full color, 8pcs x 850 IR, 8pcs 850 white light
Panorama Features
Multi-purpose
Day and night, full color mode, infrared mode, white light mode
Panoramic display mode
flat direction, quad split screen, bullet camera, ball camera linkage, dual video recording, dual screen switching
power
power supply
DC DC12V2A
port
55*35 round head external power supply
Recording Management
recording method
Manual recording, alarm recording, 24/7 recording
Video Storage
Cloud storage service; TF card support (up to 128G)
module
WiFi8188 IEEE802.11b/g/n
network
WIFI
2.4GHZ single frequency 10Mbps/100Mbps
Platform Docking
P2P and forwarding support (use forwarding after purchasing cloud services, use P2P for regular users)
Network Port Protocol
TCP/IP, UDP, P2P, DNS, DHCP, RTSP
Alarm
Sound alarm
support
Smart Tracking
support
Customized detection area
support
Sound detection
support
Motion Detection
support
System Configuration
iOS 7.0 uff0c Android 3.0 version or above it
System Requirements
Platform Monitoring
Support, Android, Apple, tablet, PC client, real-time view monitoring
others
Reset
PCB board key reset
Electricity supply for home use
Home use AC110~220V
Power consumption
LED white light 2.4W uff0c IR 2.4W
Working humidity
u2018-10 ℃ ~45 ℃ ,Humidity less than 95%(no condensation)
Features
uff1a
1.High-Definition Dual Lens Technology The ESCAM QF500 is equipped with two 5MP lenses providing a high-definition resolution of 2880*1624, ensuring crystal clear visuals. The 10X optical zoom allows for detailed monitoring from different angles, enhancing the security with a wider and more detailed view.
2.Advanced Night Vision This camera comes with 16 LED lights, 8 infrared (IR) and 8 white LEDs, giving it the ability to deliver clear footage up to 20 meters in low-light conditions. It supports three lighting modes: full-color day and night, infrared mode, and white light mode, automatically switching according to the environment.
3.Humanoid Detection and Smart Alarm The built-in humanoid detection algorithm ensures effective identification of human presence, reducing false alarms. It supports customized detection areas and sound alarms, enhancing security through accurate alert notifications to your mobile device.
4. Two-Way Audio with Noise Cancellation The ESCAM QF500 includes an omnidirectional noise-canceling microphone and a built-in high-quality speaker, facilitating clear two-way communication. This feature is perfect for real-time interaction and deterring potential intruders.
5 . Robust Design and Flexible Installation. With an IP66 waterproof rating, the camera is suitable for all outdoor conditions. It supports 355° pan and 90° tilt, allowing you to adjust the viewing angle through the app, ensuring comprehensive surveillance coverage.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.